Return Policy

Armorzed values your shopping experience. If you are not satisfied with the received goods or there are quality issues, you can apply for a return within the specified period. The specific rules are as follows: Return Period: Within 30 days of signing for the goods (based on the logistics delivery record). Return Conditions: The goods are unused, unopened, and in their original packaging, undamaged (except for quality issues, for which relevant proof is required). All product labels and accessories are complete and do not affect resale. Please provide the order number, product photos, and a description of the problem so we can quickly verify the information. Return Process: Send a return request to customer service email service@armorzed.com, indicating the order number, reason for return, and contact information. After customer service approval, a return address and return instructions will be sent within 2 business days. Please ship the goods within 7 business days of receiving the return address. Return shipping costs are borne by the buyer (except for quality issues, for which reasonable shipping costs can be reimbursed after verification). After receiving and inspecting the returned goods, we will process your return within 5-7 days. Your refund will be processed within [number] business days and will be returned to your original payment account. Items not eligible for return: Items exceeding the return period; Used or opened items that do not have quality issues; Intimate items such as food and cosmetics (due to hygiene concerns, once signed for, returns are not accepted, except for quality issues); Customized items (made to customer specifications and cannot be resold).